FAQs

Unable to Login.
Please ensure that:
1. You are connected to the internet
2. You have attempted to authorize, by swiping down from the top of your app, click on the ‘Settings’ button and on the settings page, click the Authorize / Un-authorize. 

How do i login the first time i open the app?.
When you open the app for the very first time, the app invokes your device BlackBerry browser, so you can login, authorize access for the G10+.

Why use my Device Browser?.
The device browser is used to guarantee safety, such that you can be assured your login credentials are not collected in any form whatsoever when you input them, thus assuring that your logging and authorization are done in a safe environment free from reach of any nefarious activity. You can always trust jendorskiLabs with your login credentials, therefore you can use the in-app browser, if only you choose. To enable this, swipe down the app and click on the ‘Settings’ button. Toggle the External Browser to authorize using the in-app browser.

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